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SHIPPING POLICY

Ritual Cosmetics covers all of Canadian territory. The shipping and handling charges are calculated based on the weight/volume and destination of the order. The customer is responsible for all delivery costs. We will provide you with more than one courier option for your convenience. Please keep in mind that the goods will be shipped only on business days.

IMPORTANT: The orders will be shipped after the payment confirmation is received, and the delivery time should be counted from that day on. 

As soon as we receive your order it will be checked and submitted for approval. If approved, the order will be immediately shipped; otherwise Customer Service will contact you.

You can follow your order status using the “tracking number” that will be given to you or by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or calling Costumer Service at  (416) 5 RITUAL (416) 574 8825. If the goods are returned due to a failure in the address information given, Ritual Cosmetics will contact the customer. We are not responsible for the return costs in case of address misinformation. However, if there are any other issues regarding the shipping of products, they will be dealt with on a case by case basis.

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